How-To Guide

How to Appointment Scheduling for Hotels

Learn how hotels can appointment scheduling with ScanQueue.

The Problem

Managing appointments alongside walk-ins is chaotic. Double bookings, no-shows, and scheduling conflicts create inefficiency and frustrated customers.

The Solution

ScanQueue combines appointment scheduling with queue management. Customers can book online, receive reminders, and check in seamlessly.

Step-by-Step Guide

Set Up Online Booking

Create your booking page with available services, staff, and time slots. Embed on your website.

Configure Reminders

Set up automatic SMS and email reminders to reduce no-shows. Customize timing and messages.

Enable Easy Check-In

Customers check in on arrival via QR code. They're automatically added to the queue.

Balance with Walk-Ins

Configure how scheduled appointments integrate with walk-in queue for smooth service flow.

Expected Results

50%

50% Fewer No-Shows

Reduction in appointment no-shows

24/7

24/7 Booking

Customers can book anytime online

80%

80% Online

Appointments booked online vs. phone

Appointment Scheduling for Hotels

Queue management for hotels, resorts, and hospitality venues. Streamline check-in, manage amenity access, and enhance guest experience.

Why Hotels Need to Appointment Scheduling

Long check-in and check-out lines
Crowded lobbies during peak times
Difficulty managing restaurant and spa queues
Guests waiting without knowing their status

Appointment Scheduling for Hotels FAQ

Yes. You can embed a booking widget on your website or share a direct booking link. Customers choose their service, staff preference, and time slot.

Automatic SMS and email reminders significantly reduce no-shows. You can also require confirmation or deposits for high-value appointments.

You configure priority rules. Typically, scheduled appointments have slight priority, but walk-ins are served fairly in between. Everything shows in one unified queue.