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Pricing
Choose the plan that fits your business size and needs. Start free and scale as you grow. Not sure which plan is right for you? Learn how ScanQueue works and see which features matter most for your business.
Voice Notifications
Voice call notifications when it's a customer's turn are offered as a customised solution, tailored to your call volume and setup. For voice service, contact the ScanQueue Support Team via our contact page.
Voice Notifications are not included in any base plan.
Frequently Asked Questions
Everything you need to know about our pricing
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately.
No setup fees. You only pay the monthly subscription fee for your chosen plan.
SMS allowances are counted in credits. A text to most countries, including Australia, the US, Canada and the UK, uses 1 credit. A few countries cost carriers much more to reach, so a text there uses more credits. See SMS credits by country. SMS and WhatsApp allowances reset monthly. If you hit your limit, upgrade your plan to unlock more.
Growth, Pro and Enterprise include online ordering: guests order and pay from a QR code through your own Square account, orders land on your Square point of sale and kitchen display, and ScanQueue adds no fee per order. Square's processing fees apply. See how online ordering works
WhatsApp notifications are included in every paid plan. Essential includes 800/month, Growth 1,000/month, Pro 2,000/month, and Enterprise 7,000/month. WhatsApp resets monthly with your billing cycle. Essential also includes 25 SMS credits/month used only as automatic fallback when WhatsApp can't deliver.
Each customer can receive up to 3 notifications — join confirmation, ready alert, and called to serve. The number of notifications per customer is configurable in your settings. Your notification allowance depends on how many you enable per customer.
Voice Notifications call customers automatically when it's their turn. They are offered as a customised solution rather than a self-serve add-on: for voice service, contact the ScanQueue Support Team and we'll tailor a setup to your call volume.
Switching from another queue tool?
See how ScanQueue compares — same core features, simpler pricing, free plan included. No contract migration required.