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Pricing

Choose the plan that fits your business size and needs. Start free and scale as you grow. Not sure which plan is right for you? Learn how ScanQueue works and see which features matter most for your business.

Starter
Perfect for small businesses testing ScanQueue.
$0
Free tier
Up to 10 customers/day
QR code check-in
Kiosk check-in mode
Real-time queue updates
Email support
Limited: 5 SMS/month trial
Voice calls not included
No custom branding
Essential
For service businesses open every day.
$49 USD/month
Up to 100 customers/day
800 WhatsApp notifications/month
25 SMS/month (WhatsApp fallback only)
Custom check-in form
Kiosk check-in mode
Real-time queue updates
Advanced analytics
Email support
Growth
Ideal for growing businesses managing more customers daily.
$99 USD/month
Up to 500 customers/day
1,000 WhatsApp notifications/month
500 SMS/month
All Starter features
Online booking + reminders
SMS notifications
Advanced analytics
Priority support
Best Value
Pro
Built for busy venues with multiple locations.
$249 USD/month
Up to 2,000 customers/day
2,000 WhatsApp notifications/month
1,400 SMS/month
All Growth features
Multi-location support
Advanced reporting
Dedicated support
Enterprise
For large businesses with custom needs.
$499 USD/month
Unlimited customers/day
7,000 WhatsApp notifications/month
2,800 SMS/month
All Pro features
White-label deployment
Training & onboarding

Voice Notifications

Voice call notifications when it's a customer's turn are offered as a customised solution, tailored to your call volume and setup. For voice service, contact the ScanQueue Support Team via our contact page.

Voice Notifications are not included in any base plan.

Frequently Asked Questions

Everything you need to know about our pricing

Can I change plans anytime?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately.

Is there a setup fee?

No setup fees. You only pay the monthly subscription fee for your chosen plan.

What about SMS costs?

SMS and WhatsApp allowances reset monthly. If you hit your limit, upgrade your plan to unlock more.

What about WhatsApp notifications?

WhatsApp notifications are included in every paid plan. Essential includes 800/month, Growth 1,000/month, Pro 2,000/month, and Enterprise 7,000/month. WhatsApp resets monthly with your billing cycle. Essential also includes 25 SMS/month used only as automatic fallback when WhatsApp can't deliver.

How do notification limits relate to customer limits?

Each customer can receive up to 3 notifications — join confirmation, ready alert, and called to serve. The number of notifications per customer is configurable in your settings. Your notification allowance depends on how many you enable per customer.

How do Voice Notifications work?

Voice Notifications call customers automatically when it's their turn. They are offered as a customised solution rather than a self-serve add-on: for voice service, contact the ScanQueue Support Team and we'll tailor a setup to your call volume.

Ready to Eliminate the Wait?

Set up your digital queue in under 5 minutes. Upgrade or cancel anytime.

Switching from another queue tool?

See how ScanQueue compares — same core features, simpler pricing, free plan included. No contract migration required.

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