Queue Management for Hotels in Perth

Hotel Queue Management Perth

Elevate your guest experience with seamless queue management. Trusted by hotels across Perth, WA.

50% Faster Check-in
35% Less Crowding
15pt NPS Increase
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Challenges for Hotels in Perth

  • Long check-in and check-out lines
  • Crowded lobbies during peak times
  • Difficulty managing restaurant and spa queues
  • Guests waiting without knowing their status
  • Staff unable to provide personalized service when busy
  • No integration between different hotel services

How ScanQueue Helps

  • Mobile check-in reduces front desk queues
  • SMS notifications for room readiness
  • Unified queue management across hotel services
  • VIP recognition and priority handling
  • Analytics on peak times and bottlenecks
  • Improved guest satisfaction scores

Features for Perth Hotels

📱

Mobile Check-in

Guests check in on their phone before arrival.

🔔

Room Ready Alerts

SMS when the room is ready - no waiting in lobby.

📊

Amenity Queues

Manage queues for spa, restaurant, pool, etc.

👑

VIP Recognition

Identify and prioritize loyalty members.

👤

Concierge Integration

Queue for concierge services and requests.

🏢

Multi-Property

Manage queues across multiple properties.

Hotel Queue Management in Perth

Perth CBD and Elizabeth Quay hotels serve fly-in-fly-out mining workers alongside leisure travellers, creating an unusual weekday-heavy occupancy pattern.

⏰ Peak Times

FIFO changeover days (Monday and Friday), Perth Festival, major Optus Stadium events

⚡ Local Challenge

FIFO workers arriving in waves on the same flights create concentrated check-in surges that differ from typical tourist patterns.

Popular Business Districts

Perth CBDFremantleSubiacoWest PerthNorthbridge

What Perth Hotels Say

“The concierge queue for tour bookings used to frustrate guests. Now they join digitally from the pool and we call them when it's their turn.”
A
Andrew Walsh
General Manager, Swan River Resort
“Mobile check-in has reduced our front desk queues by 50%. Guests love the room-ready SMS notifications.”
J
Jennifer Adams
Front Office Manager, Harbour View Hotel
“Managing restaurant and spa queues from one system has streamlined our entire guest experience.”
R
Robert Kim
General Manager, Coastal Resort & Spa

Hotel Queue Management FAQ - Perth

Perth hotels serving FIFO workers see concentrated check-in and check-out waves. ScanQueue manages the surge by letting guests join the queue remotely, with SMS alerts when the front desk is ready for them.
Yes. Accommodation on Rottnest Island has limited amenities for many guests. ScanQueue manages restaurant, bike hire, and activity queues, letting guests explore the island while holding their place.
Yes. Send guests a pre-arrival check-in link. They complete registration and receive an SMS when their room is ready - no waiting at the front desk.
Create separate queues for each hotel amenity. Guests can join restaurant, spa, pool, or other service queues from their room or mobile device.
Yes. ScanQueue serves Perth businesses from the CBD to Fremantle and beyond. Our support team operates across Australian timezones.
ScanQueue is a digital queue management system. Customers join your queue via QR code, website, or walk-in check-in. They receive SMS notifications when it's their turn, so they can wait anywhere instead of standing in line.

Ready to Transform Your Hotel in Perth?

Join hundreds of hotels using ScanQueue to reduce wait times and improve customer satisfaction.

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Hotel Queue System Perth | ScanQueue