Built for Australian Hotels

The 5-Star Guest Experience Starts with Zero Waiting

Manage peak breakfast times and front-desk rushes without the lobby crowds. Let guests relax in their rooms until you're ready.

Talk to our hospitality team

The Hidden Cost of Queues

Guest Complaints

Negative reviews mention waiting more than any other issue.

Stressed Staff

Peak times turn your team into crowd controllers, not hosts.

Bad First Impressions

A crowded lobby isn't the welcome your guests deserve.

Lower Return Rates

Guests remember the frustration, not the comfortable beds.

Crowded lobby at peak time

68%

of guests cite waiting
as their top complaint

Elevate Every Touchpoint

Premium service without the wait.

3D Coming Soon

Breakfast Experience

The Breakfast Solution

Guests scan a QR code at the restaurant, return to the lobby bar or their room, and get notified when their table is ready.

SMS notificationsReal-time updates

3D Coming Soon

Guest Services

Virtual Concierge

Guests queue for pool entry, spa appointments, or concierge services without leaving their lounge chairs.

Pool & spaConcierge desk

Seamless Integration

Set up in minutes. No complex integrations required.

STEP 1

QR Placement

Place codes at restaurant entrances, pool areas, and concierge desk.

STEP 2

Guest Comfort

Guests join the queue and continue enjoying your amenities while they wait.

STEP 3

Staff Notification

One tap notifies guests via SMS. They arrive exactly when ready.

Why Hotels Love It

Features designed for hospitality operations.

Multi-Location Support

One dashboard for restaurant, pool, spa, and concierge.

Restaurant
Pool
Spa

No App Required

Works instantly in any browser. Scan and go.

queue.hotel.com/join

Join the Queue

Get in Line

Guest Insights

Understand peak times, wait patterns, and service bottlenecks across your entire property.

ScanQueue Dashboard
Live

42

In Queue

8m

Avg Wait

94%

Satisfaction

Peak hours: 7-9am breakfast

Give Your Guests the 5-Star Experience They Expect

Let's discuss how ScanQueue can elevate guest satisfaction at your property.

No credit card required. Set up in 2 minutes.