Queue Management for Pharmacies in Brisbane

Pharmacy Queue Management Brisbane

Reduce pharmacy wait times with digital prescription queue management. Trusted by pharmacies across Brisbane, QLD.

90% Fewer Interruptions
15min Saved Per Patient
5min Setup Time

Challenges for Pharmacies in Brisbane

  • Patients crowding the counter asking "is my prescription ready?"
  • Dispensing staff interrupted every few minutes by status inquiries
  • Walk-aways during flu season and peak prescription hours
  • No visibility into wait times for patients or staff
  • Crowded waiting areas creating infection control risks
  • Manual queue management pulling staff from dispensing bench

How ScanQueue Helps

  • Patients wait anywhere — car, home, or browsing the aisles
  • Dispensing staff work uninterrupted, reducing errors
  • SMS alerts when prescriptions are ready for collection
  • Separate queues for prescriptions, vaccinations, and consultations
  • Reduced counter congestion and calmer waiting areas
  • Data-driven staffing decisions based on peak hour analytics

Features for Brisbane Pharmacies

📲

QR Code Self-Check-In

Patients join the prescription queue in 15 seconds by scanning a QR code.

📋

Custom Queue Fields

Capture prescription type, eScript details, and special notes at check-in.

📊

Multiple Queue Types

Separate queues for prescriptions, vaccinations, and pharmacist consultations.

💬

SMS Notifications

One-tap SMS alerts when prescriptions are ready for collection.

AI Wait Predictions

Accurate wait estimates based on your pharmacy's dispensing patterns.

🛡️

Privacy-First Design

Patient names visible only on staff dashboard — never displayed publicly.

Pharmacy Queue Management in Brisbane

ScanQueue serves pharmacies throughout Brisbane and Queensland. Whether you're in Brisbane CBD, South Bank, Fortitude Valley or surrounding suburbs, our queue management system helps you deliver better customer experiences.

Popular Business Districts

Brisbane CBDSouth BankFortitude ValleyNewsteadWest End

What Brisbane Pharmacies Say

Finally, a queue system that handles both reservations and walk-ins smoothly. Our hosts love how simple it is.
E
Emma Thompson
Operations Manager, Waterfront Dining
We went from a messy paper list to a professional digital queue. Clients love choosing their preferred barber when joining.
T
Tom Williams
Owner, Urban Barbers
Managing store capacity during sales events used to be chaotic. Now it's controlled and customers are happier.
A
Amanda White
Regional Manager, Fashion Forward

Pharmacy Queue Management FAQ - Brisbane

Yes. ScanQueue is available throughout Brisbane and South East Queensland, including the CBD, Fortitude Valley, and surrounding suburbs.
ScanQueue is a digital queue management system. Customers join your queue via QR code, website, or walk-in check-in. They receive SMS notifications when it's their turn, so they can wait anywhere instead of standing in line.

Ready to Transform Your Pharmacy in Brisbane?

Join hundreds of pharmacies using ScanQueue to reduce wait times and improve customer satisfaction.

Pharmacy Queue System Brisbane | ScanQueue