Queue Management for Pharmacies in Newcastle
Pharmacy Queue Management Newcastle
Reduce pharmacy wait times with digital prescription queue management. Trusted by pharmacies across Newcastle, NSW.
Challenges for Pharmacies in Newcastle
- Patients crowding the counter asking "is my prescription ready?"
- Dispensing staff interrupted every few minutes by status inquiries
- Walk-aways during flu season and peak prescription hours
- No visibility into wait times for patients or staff
- Crowded waiting areas creating infection control risks
- Manual queue management pulling staff from dispensing bench
How ScanQueue Helps
- Patients wait anywhere — car, home, or browsing the aisles
- Dispensing staff work uninterrupted, reducing errors
- SMS alerts when prescriptions are ready for collection
- Separate queues for prescriptions, vaccinations, and consultations
- Reduced counter congestion and calmer waiting areas
- Data-driven staffing decisions based on peak hour analytics
Features for Newcastle Pharmacies
QR Code Self-Check-In
Patients join the prescription queue in 15 seconds by scanning a QR code.
Custom Queue Fields
Capture prescription type, eScript details, and special notes at check-in.
Multiple Queue Types
Separate queues for prescriptions, vaccinations, and pharmacist consultations.
SMS Notifications
One-tap SMS alerts when prescriptions are ready for collection.
AI Wait Predictions
Accurate wait estimates based on your pharmacy's dispensing patterns.
Privacy-First Design
Patient names visible only on staff dashboard — never displayed publicly.
Pharmacy Queue Management in Newcastle
ScanQueue serves pharmacies throughout Newcastle and New South Wales. Whether you're in Newcastle CBD, Hamilton, Honeysuckle or surrounding suburbs, our queue management system helps you deliver better customer experiences.
Popular Business Districts
What Newcastle Pharmacies Say
“Our craft brewery taproom gets packed on weekends. ScanQueue keeps the vibe relaxed — people join the waitlist and explore the harbour.”
Pharmacy Queue Management FAQ - Newcastle
Ready to Transform Your Pharmacy in Newcastle?
Join hundreds of pharmacies using ScanQueue to reduce wait times and improve customer satisfaction.