Queue Management for Pharmacies in Melbourne
Pharmacy Queue Management Melbourne
Reduce pharmacy wait times with digital prescription queue management. Trusted by pharmacies across Melbourne, VIC.
Challenges for Pharmacies in Melbourne
- Patients crowding the counter asking "is my prescription ready?"
- Dispensing staff interrupted every few minutes by status inquiries
- Walk-aways during flu season and peak prescription hours
- No visibility into wait times for patients or staff
- Crowded waiting areas creating infection control risks
- Manual queue management pulling staff from dispensing bench
How ScanQueue Helps
- Patients wait anywhere — car, home, or browsing the aisles
- Dispensing staff work uninterrupted, reducing errors
- SMS alerts when prescriptions are ready for collection
- Separate queues for prescriptions, vaccinations, and consultations
- Reduced counter congestion and calmer waiting areas
- Data-driven staffing decisions based on peak hour analytics
Features for Melbourne Pharmacies
QR Code Self-Check-In
Patients join the prescription queue in 15 seconds by scanning a QR code.
Custom Queue Fields
Capture prescription type, eScript details, and special notes at check-in.
Multiple Queue Types
Separate queues for prescriptions, vaccinations, and pharmacist consultations.
SMS Notifications
One-tap SMS alerts when prescriptions are ready for collection.
AI Wait Predictions
Accurate wait estimates based on your pharmacy's dispensing patterns.
Privacy-First Design
Patient names visible only on staff dashboard — never displayed publicly.
Pharmacy Queue Management in Melbourne
ScanQueue serves pharmacies throughout Melbourne and Victoria. Whether you're in Melbourne CBD, Southbank, South Yarra or surrounding suburbs, our queue management system helps you deliver better customer experiences.
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What Melbourne Pharmacies Say
“Our wait times dropped by 30% and we're seating more tables per night. The SMS notifications are a game-changer.”
“The TV display showing our queue is brilliant. Walk-ins can see exactly where they stand - no more confusion.”
“The privacy mode is essential for us. Patients get called by number, not name. Very professional.”
Pharmacy Queue Management FAQ - Melbourne
Ready to Transform Your Pharmacy in Melbourne?
Join hundreds of pharmacies using ScanQueue to reduce wait times and improve customer satisfaction.