Queue Management for Pharmacies in Canberra

Pharmacy Queue Management Canberra

Reduce pharmacy wait times with digital prescription queue management. Trusted by pharmacies across Canberra, ACT.

90% Fewer Interruptions
15min Saved Per Patient
5min Setup Time

Challenges for Pharmacies in Canberra

  • Patients crowding the counter asking "is my prescription ready?"
  • Dispensing staff interrupted every few minutes by status inquiries
  • Walk-aways during flu season and peak prescription hours
  • No visibility into wait times for patients or staff
  • Crowded waiting areas creating infection control risks
  • Manual queue management pulling staff from dispensing bench

How ScanQueue Helps

  • Patients wait anywhere — car, home, or browsing the aisles
  • Dispensing staff work uninterrupted, reducing errors
  • SMS alerts when prescriptions are ready for collection
  • Separate queues for prescriptions, vaccinations, and consultations
  • Reduced counter congestion and calmer waiting areas
  • Data-driven staffing decisions based on peak hour analytics

Features for Canberra Pharmacies

📲

QR Code Self-Check-In

Patients join the prescription queue in 15 seconds by scanning a QR code.

📋

Custom Queue Fields

Capture prescription type, eScript details, and special notes at check-in.

📊

Multiple Queue Types

Separate queues for prescriptions, vaccinations, and pharmacist consultations.

💬

SMS Notifications

One-tap SMS alerts when prescriptions are ready for collection.

AI Wait Predictions

Accurate wait estimates based on your pharmacy's dispensing patterns.

🛡️

Privacy-First Design

Patient names visible only on staff dashboard — never displayed publicly.

Pharmacy Queue Management in Canberra

ScanQueue serves pharmacies throughout Canberra and Australian Capital Territory. Whether you're in Civic, Braddon, Kingston or surrounding suburbs, our queue management system helps you deliver better customer experiences.

Popular Business Districts

CivicBraddonKingstonWodenBelconnen

What Canberra Pharmacies Say

Government workers have tight lunch breaks. Our QR code queue lets them order ahead and grab their food without standing in line.
A
Anh Tran
Owner, Civic Lunch Bar

Pharmacy Queue Management FAQ - Canberra

Yes. ScanQueue serves Canberra businesses across Civic, Kingston, Braddon, and the surrounding ACT region.
ScanQueue is a digital queue management system. Customers join your queue via QR code, website, or walk-in check-in. They receive SMS notifications when it's their turn, so they can wait anywhere instead of standing in line.

Ready to Transform Your Pharmacy in Canberra?

Join hundreds of pharmacies using ScanQueue to reduce wait times and improve customer satisfaction.

Pharmacy Queue System Canberra | ScanQueue