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Live Capacity

A real-time people counter,without the clicker.

Live Capacity is people counting software without the cameras, the clicker or the clipboard. Guests scan a QR code to enter and another to leave. Staff see live occupancy against the cap on any phone or tablet, across every zone. No sensors, no turnstiles, no install.

Built for skating rinks, fan zones, conference rooms, theme park attractions, brand activations, pop-ups and merch floors.

ScanQueue Live Capacity dashboard, Overview tab: 31 of 50 inside, Accepting, 12 waiting, entries today, exits last hour and a 60-minute occupancy trend

Beyond queue management

Queue management is for places where people wait.Live Capacity is for places where people are inside.

Queue management

“How long is the wait?”

  • •Tracks position in line and estimated wait time
  • •Built for restaurants, barbers, clinics: service-throughput businesses
  • •No concept of an exit. Staff calls next, customer leaves silently.
  • •Fits venues without a hard cap on simultaneous occupancy.
Live Capacity

“How many are inside right now?”

  • Tracks live occupancy against your cap, party size included
  • Built for venues, events, parks, conferences: capacity-bound spaces
  • Exit-QR for guests, search-by-name for staff, auto-timeout safety net
  • Shows the door under, near and at cap so staff know when to pause

People counting without the cameras

Most people counter software is a camera project.

Search for people counter software or a footfall counter and you get three kinds of product. All three produce a count. None of them puts that count in front of the door team against your cap.

Door tallies and IR beams

Clicker apps and beam counters you buy and mount at the door. They count entries. Nobody knows who is inside now or when they left.

CCTV and 3D sensor software

People counting bolted onto cameras. Accurate footfall and dwell analytics after a hardware install, and still an anonymous number the door cannot act on.

Workplace occupancy sensors

Ceiling sensors for desks and meeting rooms. Built for office utilisation reports, not a pop-up floor that opens on Friday and closes on Sunday.

Live Capacity is occupancy monitoring for venues, pop-ups and merch floors. A live headcount of who is inside, in and out counting by QR with party size included, and a cap the door team can see on any phone. The install is two printed posters.

Built for capacity-bound venues

If your venue has a cap, Live Capacity is for you.

Wherever overcrowding is the failure mode, for safety, for sponsor obligations or for the guest experience, Live Capacity gives you the controls and the data.

Skating rinks & courts

Open-skate sessions, ice rinks, indoor courts, climbing gyms: capacity-bound, recurring sessions where overcrowding ruins the experience and the insurance.

Theme parks & attractions

Rides with cars-per-cycle limits, walk-through experience zones, character meet-and-greets. Ops see the live count against the cap and know when to admit the next group and when to hold.

Fan zones & VIP areas

Stadium fan zones, beer gardens, suite-level VIP, sponsor activations. Clear occupancy targets, high-volume churn, sponsor reporting on attendance and dwell time.

Conferences & expos

Breakout rooms with occupancy limits, keynote halls that fill fast, exhibitor booths. One dashboard tracks every zone for the ops lead.

Museums & galleries

Timed-entry exhibits, special-collection rooms, traveling shows. Replace clipboard counts with live occupancy and per-visitor dwell-time analytics.

Festivals & outdoor events

Fenced viewing platforms, artist meet-and-greet zones, food court overflow. Tight occupancy limits on space-constrained sub-zones at otherwise open-attendance events.

Brand activations, pop-ups & merch floors

Mall and street activations, pop-up shops and merch floors with a limited footprint. Live people counting on the floor, not a footfall report after closing, plus the attendance data sponsors ask for.

Lounges, clubs, casinos

Member-only floors, lounges within a larger venue, rooms that fill on a good night. Live count + audit trail your ops team can reconcile after the fact.

How it works

Two QR codes. One dashboard. No install.

1

Print + post the QR codes

One QR poster at the entrance. One at each exit. Customise the heading and subhead in the settings page, print, and post. That is the install.

2

Guests scan to enter and leave

Guests scan the entry QR, fill a short form, and join the live queue. When they leave, they scan an exit QR. The page already knows who they are. No form refill, no friction.

3

Staff sees occupancy live

Real-time dashboard shows who is inside right now, who is waiting to be admitted, and who has just been checked in. Multi-user, multi-device, sub-second sync.

The real product

What the door team and the guest actually see.

These are screenshots of the live dashboard and the guest ticket, not illustrations. The venue is a 50-person activation floor.

Live Capacity Entrance tab: 31 of 50 inside, currently called guest with Check In and No-Show buttons, up next, recently admitted, and the waiting list with party sizes

Entrance view. The count at the top is the only number the door needs. Call the next group, check them in when they reach the door, mark a no-show if they never turn up. Party size is counted, so a group of four moves the count by four.

Guest ticket on a phone showing You are inside, party size, time entered, auto checkout time and an I am leaving now button

Guest phone. No app. After check-in the ticket shows they are inside, when they came in, and when the auto-checkout will close the session if they leave without scanning the exit code.

Compare

How Live Capacity stacks up.

CapabilityQueue management toolsTurnstilesCamera & sensor countersLive Capacity
Real-time occupancy count
Setup costLow$20k to $50k per locationHardware quote per siteLow
Hardware installNoneRequired at every entrance/exitCameras or sensors at every entrance/exitNone
Multi-exit without per-exit staffyes (with turnstile)
Per-guest identity preserved at exitn/ano (anonymous count)no (anonymous count)
Group exit in one tapno (one-by-one)n/a (anonymous count)
Sponsor-grade reporting (per-guest session)limitedcount onlyfootfall and dwell only
Works with any browser, no app installvariesn/avendor dashboard

Features

Built for the realities of busy venues.

Live occupancy at a glance

A big traffic-light number tells staff at the door whether to admit the next guest or pause. Green under cap, amber near cap, red at cap.

Self-service exit via QR

Guests scan on the way out. The page remembers them via the ticket they joined with. One tap, no form, no staff bottleneck.

Search-by-name exit backstop

For guests who cannot or will not scan, staff finds them in the active occupancy list with two taps. Identity preserved end-to-end.

Group exits in one tap

A family of four leaves together. One staff confirm closes all four entries. No queuing at the exit while the system catches up.

Auto-timeout safety net

Forgotten exits clear themselves after a configurable session window. The live count stays honest even without perfect guest behaviour.

Per-guest session analytics

Length of stay, peak occupancy, throughput per hour, exit times, for post-event reports, sponsor decks, and operational tuning.

FAQ

Questions about counting people and managing capacity.

Live Capacity

See it live with your venue's setup.

Book a 20-minute demo. We'll walk through your venue's cap, exit flow, and reporting needs. No deck, no sales script, just a live dashboard you can scan into from your phone. Or turn it on yourself: owners enable Live Capacity from Business Settings on any paid plan, or on the free plan within its daily limit.