Crowded Waiting Rooms Are Bad for Everyone
Sick patients sitting next to other sick patients in enclosed spaces. It's uncomfortable, unhygienic, and outdated.
Cross-Contamination Risk
Patients with flu symptoms shouldn't be breathing the same air as immunocompromised visitors. Reduce exposure by letting patients wait elsewhere.
Privacy Concerns
Shouting “Sarah Johnson!” across a crowded room isn't exactly discreet healthcare. A quiet SMS is the modern, respectful approach.
A Better Way to Wait
Three features that transform patient experience.
The Virtual Waiting Room
Perfect for GPs, Urgent Care, and pharmacy counters. Patients scan upon arrival and wait in the safety of their vehicle. Also great for spas and wellness centres. They enter only when you're ready for them.
Privacy First
Stop shouting names across a crowded room. A discreet SMS lets the patient know “Room 3 is ready for you.” Professional and respectful.
Staff Sanity
Receptionists stop answering “How much longer?” questions because the patient's phone shows them their live position in line.
Simple Setup for Busy Practices
Get started in under 5 minutes.
Check-In
Patient scans QR code at entrance or reception. Takes 10 seconds. No app download required.
Wait Anywhere
Patient waits in their car, outside, or in a less crowded area. They see their live queue position on their phone.
Discreet Notification
SMS: “Room 3 is ready for you.” No shouting names, no confusion. Just a quiet, professional notification.
Perfect For
Any healthcare setting where patients wait.
GP Clinics
Manage walk-ins and reduce waiting room congestion
Urgent Care
Handle high-volume periods without the chaos
Pharmacies
Customers wait elsewhere while scripts are prepared
Wellness Centres
Spa, physio, dental—any appointment-based service
Resources & Guides
Learn how to optimise patient flow and reduce waiting room crowding