Customers standing in line aren't browsing your shelves. They're frustrated, checking their watches, and mentally calculating if it's worth waiting.
Every minute in a queue is a minute not spent discovering new products. Free your customers to shop while they wait.
Long lines at service desks or change rooms create bottlenecks that frustrate other shoppers trying to get through—just like crowded waiting rooms at clinics and wellness centres.
Turn a frustration into an opportunity.
Don't force customers to stand in a line. Let them browse the shop floor while they wait for the change room or service desk. This increases basket size.
Manage peak holiday pickup times smoothly. Customers scan when they arrive, and you fetch their parcel without the chaos.
No more “How much longer?” interruptions. Customers see their live queue position on their phone, freeing staff to serve efficiently.
No hardware. No complex installation. Just QR codes and your phone.
Place QR codes at service desks, change rooms, or pickup counters. No hardware needed—just print and stick.
They scan, enter their details, then continue shopping or wait comfortably. No app download required.
SMS or screen update when you're ready. No shouting names across the store, no confusion. Just smooth service.
Any business with service counters or waiting areas.
Tech repair, alterations, returns—handle complex transactions without the queue stress. Similar to how salons manage walk-ins.
Customers browse while waiting for a fitting room. Notify them when one opens up.
Holiday rush? Customers check in on arrival, you bring their order out when ready.
Service centres, Centrelink offices, bank branches—any ticket-based queue system.
Learn how to optimise your retail queue management