Customers scan a QR code to join your waitlist from their own phone. When you tap their name in the ScanQueue dashboard, they instantly get a text saying it is their turn. No pagers, no calling out names, no app to download.
See It in Action
5-Minute Setup
Sign up, name your business, print your QR code. You're live in under 5 minutes — no hardware, no IT team.
No App Download
Customers scan your QR code with their phone camera. No app download, no account needed — works in any browser.
Instant SMS Alerts
Staff tap Notify. Customer gets an SMS within seconds with their queue status. No shouting names across the room.
No Pagers. No Calling Out Names. Just a Text.
A text reaches customers wherever they are. That keeps your lobby clear and your staff focused on service instead of crowd control.
Instant SMS, Not Shouting
The moment you call a customer, the text lands on their phone. No buzzers to clean, no names yelled across a crowded room.
No App to Download
Guests join by scanning a QR code in their mobile browser. The text arrives normally. Nothing to install, no sign-up.
Customers Wait Anywhere
Once they know a text is coming, people happily wait in their car, next door, or down the street. Your lobby stays clear.
How It Works: Joined, Up Soon, Ready
1
Joined
Customer scans your QR code and joins the waitlist in their browser. They get a text confirming their spot and live position.
2
Up Soon
As their turn approaches, an optional heads-up text tells them to start heading back so nobody loses their place.
3
Ready
You tap their name and they get an instant text: their table or turn is ready. They walk straight in.
Texting Customers vs the Old Ways
Why a text beats buzzers and calling out names for telling customers their turn is ready.
| Pagers / Buzzers | Calling Out Names | Text Alerts | |
|---|---|---|---|
| Range | In the building only | Within earshot | Anywhere |
| Hardware to buy | Pagers + chargers | None | None |
| Customer can wait outside | No | No | Yes |
| Lost or broken items | Common | N/A | Never |
| Works for any business | Mostly restaurants | Limited | Yes |
Built for Restaurants, Barbers, Clinics, and More
Let customers wait on their own terms
Turn on text notifications in your ScanQueue dashboard and call your next customer with a single tap.
Start Free TrialFrequently Asked Questions
No. Guests join in their mobile browser by scanning a QR code and the SMS goes straight to their phone. There is nothing to install and no account to create.
Yes. Any business with a waiting line uses it: barbershops, salons, clinics, repair counters, government offices, and events. If you call customers one at a time, ScanQueue can text them when it is their turn.
You decide. Staff can send a reminder, give the customer a grace period, or move on to the next person and return them to the queue. Everything is controlled from one dashboard.
Learn more: QR Code Queue · WhatsApp Notifications · Restaurant Queue System · Pricing