Yes. ScanQueue replaces clipboards, buzzers, and paper sign-in sheets with a digital queue. Guests join by scanning a QR code, and your team manages everything from a real-time dashboard.
See It in Action
5-Minute Setup
Sign up, name your business, print your QR code. You're live in under 5 minutes — no hardware, no IT team.
No App Download
Customers scan your QR code with their phone camera. No app download, no account needed — works in any browser.
Instant SMS Alerts
Staff tap Notify. Customer gets an SMS within seconds with their queue status. No shouting names across the room.
What Restaurant Teams Need
A queue system should solve problems, not create new ones. Here's what matters during service.
Fast check-in that doesn't slow down the host
Live queue visibility for the whole team
Clear guest updates without manual texting
Less coordination between front-of-house and floor
How It Works
1
Guest Joins via QR
A QR code at the host stand lets guests join the waitlist from their phone. Name, party size, done.
2
Team Manages in Real Time
Your host sees the full queue on a tablet or laptop. Call next, skip, reorder, or remove — all in one dashboard.
3
Guest Gets Notified
Automatic WhatsApp or SMS messages let guests know when they're up soon and when it's their turn.
Operational Outcomes
Fewer Walkouts & No-Shows
Guests who know their position are less likely to leave. Automatic notifications bring them back when it's time.
Less "How Long?" Pressure
Guests track their own position on their phone. Your host spends less time answering the same question.
Smoother Peak Handoffs
During shift changes and dinner rush, the queue state is visible to everyone — no verbal handoffs needed.
Built for Service Peaks
ScanQueue handles the moments that break manual waitlists.
Dinner Rush
Handle 6–9 PM volume without lobby congestion. Guests wait in their car or at the bar.
Weekend Spikes
Saturday brunch lines managed digitally. No clipboards, no shouting names.
Limited Waiting Space
Small foyer? Let guests wait outside and get notified when their table is ready.
Mixed Bookings + Walk-ins
Run reservations alongside a walk-in queue. Staff see both in one dashboard.
Frequently Asked Questions
Yes. Staff can add guests directly from the dashboard — useful for phone reservations, elderly guests, or anyone who prefers not to scan a QR code.
Yes. ScanQueue sends automatic notifications via WhatsApp (with SMS fallback) when a guest is up soon and when it is their turn. No manual texting required.
No. Most restaurants are up and running in under 5 minutes. Print your QR code, stick it at the host stand, and you are live. No hardware, no app downloads, no contracts.
Related: QR Code Queue · WhatsApp Notifications · ScanQueue Facts · Pricing · ScanQueue vs Waitwhile