Yes. The Starter plan is free to use — you can run a live queue with QR check-in and real-time updates at no cost. Paid plans add higher SMS and WhatsApp notification volume, custom branding, and advanced analytics as you grow. See the pricing page for current plan limits.
Free Queue App for Walk-In Businesses
ScanQueue is a free online queue system. Customers scan a QR code to join your virtual queue, track their position live, and get notified when it is their turn — all from a browser, with no app to download.
Start on the free plan, run a real queue today, and upgrade only when you need more notifications or advanced features.
A free queue app lets you run a virtual waiting line at no cost.Instead of a paper list or a crowded doorway, customers join from their own phone by scanning a QR code, see their position in real time, and get notified as their turn approaches. ScanQueue's free Starter plan includes QR check-in, a live dashboard, and real-time updates — used by businesses in over 100 countries on plans starting at $0.
What You Get on the Free Plan
Everything you need to replace a paper waiting list and run a real queue — at no cost. Higher notification volume, custom branding, and advanced analytics are available when you upgrade.
QR Code Check-In
Customers scan a QR code and join your queue from their phone browser. No app downloads, no sign-ups.
Live Staff Dashboard
See every entry in real time. Call the next person, reorder, or add walk-ins from any device.
Real-Time Position Tracking
Customers watch their live position and estimated wait from their own phone — no need to crowd the counter.
Customer Notifications
Keep customers informed as their turn approaches so they come back at the right moment. Higher SMS and WhatsApp volume is available on paid plans.
How the Free Queue Works
Create your free account
Sign up in under a minute — no credit card required. Your queue and unique QR code are ready immediately.
Display your QR code
Print it for the counter or entrance, or show it on a screen. Customers scan with their phone camera and join the queue in seconds — no app to install.
Manage the line from one dashboard
Call, reorder, or add walk-ins from a live dashboard. Customers track their position on their phone and head back when it is nearly their turn.
When the Free Plan Is Enough — and When to Upgrade
- Stay free if you are testing ScanQueue or running a small, low-volume queue. You get QR check-in, the live dashboard, and real-time tracking at no cost.
- Upgrade when you need higher SMS and WhatsApp notification volume, custom branding, or advanced analytics. The current limits for each plan are on the pricing page.
See It in Action
5-Minute Setup
Sign up, name your business, print your QR code. You're live in under 5 minutes — no hardware, no IT team.
No App Download
Customers scan your QR code with their phone camera. No app download, no account needed — works in any browser.

Instant SMS Alerts
Staff tap Notify. Customer gets an SMS within seconds with their queue status. No shouting names across the room.
Frequently Asked Questions
No. ScanQueue runs entirely in the browser. Customers scan a QR code and join the queue from a mobile web page — no app store visit and no account creation required.
No. You can sign up and run a free queue without entering any payment details. You only pay if you choose to upgrade for higher notification volume or advanced features.
The free plan covers core queue management: QR check-in, a live staff dashboard, and real-time queue updates. Paid plans add higher SMS and WhatsApp notification volume, custom branding, and advanced analytics. The current limits for each plan are listed on the pricing page.
Under 5 minutes. Sign up, print or display your QR code, and start accepting customers. No hardware is needed — ScanQueue runs on any device with a browser.
Related Resources
Queue Management Software
The full feature set for managing customer flow with QR check-in and a live dashboard.
Waitlist Software
Digital waitlist management with SMS notifications and live tracking.
QR Code Queue
How QR code queues replace paper sign-up sheets.
Pricing
Compare the free Starter plan against paid plans and current limits.
How It Works
A walkthrough of joining, waiting, and being called in a ScanQueue queue.

Start Your Free Queue Today
Set up in minutes, no credit card required. Customers scan, join, and wait on their own terms.